About Vital Med Transport

We're more than a transportation company — we're a team of dedicated professionals committed to improving the lives of patients and families across Central Florida.

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Our Story

Vital Med Transport Services was founded with a simple mission: to ensure that every patient in Central Florida has access to safe, reliable, and compassionate non-emergency medical transportation — regardless of their mobility needs.

Too many patients miss critical medical appointments because they lack reliable transportation. Elderly patients, those recovering from surgery, and individuals with disabilities deserve more than just a ride — they deserve a partner who understands their needs and treats them with dignity and respect.

That's why we built Vital Med Transport around the principles of safety first, patient comfort, and operational excellence. From our PASS-certified drivers to our ADA-compliant fleet, every detail of our operation is designed to deliver the highest standard of care on every trip.

Our Mission

To provide safe, reliable, and compassionate non-emergency medical transportation that empowers patients to access the care they need, when they need it — with dignity, punctuality, and professionalism on every ride.


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PASS Certified & Professionally Trained

Every driver at Vital Med Transport is PASS (Passenger Assistance Safety and Sensitivity) certified. This nationally recognized certification ensures that our team has the training and skills to assist passengers with physical disabilities, mobility limitations, and medical equipment safely and with sensitivity.

PASS certification goes beyond basic driving skills. Our drivers are trained in wheelchair securement, patient lifting techniques, emergency response, and communication strategies that put patients at ease. It's not just about getting from point A to point B — it's about making every passenger feel safe, respected, and cared for throughout the journey.

PASS Certified
CPR / First Aid Certified
Background Checked
HIPAA Trained

Safety Is Our Top Priority

We maintain rigorous safety protocols, regular vehicle inspections, and ongoing staff training to ensure every ride meets the highest standards.

Comprehensive Insurance

Our entire fleet is fully insured with comprehensive commercial auto and general liability coverage, exceeding state and federal requirements for NEMT providers.

Regular Vehicle Inspections

Every vehicle undergoes routine safety inspections, preventive maintenance, and thorough sanitization between passengers to ensure cleanliness and reliability.

Ongoing Training

Our drivers participate in regular refresher courses on safety procedures, patient assistance, defensive driving, and emergency response protocols.

HIPAA Compliance

Patient privacy is paramount. All staff are HIPAA-trained and follow strict protocols to protect personal health information during every interaction.

ADA Compliance

Our fleet meets all ADA accessibility requirements, including wheelchair ramps, lifts, securement systems, and proper vehicle configurations for safe transport.

Emergency Preparedness

All vehicles carry emergency medical equipment and our drivers are trained in basic life support, ensuring readiness for any situation that may arise.

Wheelchair transportation service

Our Fleet

Our fleet of modern, well-maintained vehicles is designed to handle every type of non-emergency medical transport. Each vehicle is climate-controlled, regularly sanitized, and equipped with the safety features required for comfortable, secure patient transportation.

Fleet features include:
  • ADA-accessible wheelchair ramps and lifts
  • Stretcher-capable vehicles with proper securement
  • Climate control for year-round patient comfort
  • GPS tracking for real-time ride monitoring
  • Onboard safety equipment (first aid, oxygen, AED)
  • Regular sanitization between every passenger

Our Team's Qualifications

Every member of the Vital Med Transport team is carefully vetted and trained to deliver the highest level of patient care and transportation safety.

PASS Certified
CPR Certified
Background Checked
HIPAA Trained
Licensed Drivers
First Aid Trained

Experience the Difference

When you choose Vital Med Transport, you choose a team that cares. Book your ride today or call us to learn more about our services.

  Book a Ride   Call (407) 555-0199